Privacy Policy

At Habitat for Humanity of Greater Memphis, Inc. (“Memphis Habitat for Humanity”, "Memphis Habitat," "HFHGM," "Habitat for Humanity ReStore," “we” and “us”), your right to privacy is a primary concern. This privacy policy explains how the information you provide to Habitat for Humanity of Greater Memphis, Inc. during your use of www.memphisrestore.com (the “Site”) is protected by us.

Information Collected

There are several areas on our Site where we request information from you, which we collect and use to provide the services that you request. We ask for this information so that we can enhance your visit to our Site, to fulfill your donation request or to follow up with you after your visit.

When you provide your personal information, including name, address, phone number, email address, etc., your personal information is used only for the purposes for which you provide it.

We collect the following types of information:

  • Contact information: name, organization/affiliation, complete address, phone number, email address
  • Payment information: gift details, credit card number, expiration date, security code and billing information
  • Information you wish to share including, but not limited to: questions, comments, suggestions
  • Requests to receive periodic updates: e.g., to individuals who request it, we will send periodic mailings, newsletters and/or emails related to specific special events, fund-raising events or appeals
  • The Memphis Habitat server automatically recognizes each visitor’s domain name but does not automatically collect personally identifiable information. A “cookie” is a small piece of data that may be stored on your computer’s hard drive when you visit the site. Memphis Habitat uses cookies to analyze our website’s overall traffic patterns and improve our visitors’ online experience. We do not use cookies to store or collect any personal information. Many browsers provide an option to block or remove cookies.  You can visit our website successfully while blocking cookies, but leaving cookies enabled in your browser will help us to improve our site’s usability and effectiveness. Some areas of our online volunteer registration, orientation and other areas require the use of cookies in order to maintain the security of your information and allow you to go from one page to the next without entering your information multiple times
  • If you choose to contact us using the links provided on this Site, any information located in your signature block will be transmitted to us

How Information is Used

Memphis Habitat uses your information to complete a transaction, communicate with you, and update you on organizational news and happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. The information you provide to us will be kept confidential and used only by us and our third party providers. Such third parties shall subscribe to the privacy principles in this privacy policy. Your personal information will not be passed to third parties for their marketing purposes. When you make a donation through the Site, we will use a third party provider to process your credit card information. Though the provider has represented to us that it uses industry standard security protocols to restrict physical as well as electronic access to your credit card information, we do not guarantee the security of your information when processed by the third party provider. We are not responsible for the privacy practices employed by our third party provider. You are encouraged to review the privacy policy of our third party provider prior to submitting your credit card information. 

The Security of Your Information

We strive to protect the privacy of the information that you share with us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, although we strive to protect your information, we cannot ensure or warrant the security of the information that you submit to us via the Site and you do so at your own risk. 

Other Sites

The Site may contain links to other websites. We are not responsible for the privacy practices employed by other websites. Users are encouraged to review the privacy policy of any website linked to from the Site.

No Sharing of Personal Information

Memphis Habitat will not sell, rent or lease your personal information to third parties. Use of donor information will be limited to the internal purposes of Memphis Habitat. We assure you that the identity of our donors will be kept confidential. We may share aggregated customer information such as statistics about our customers, sales, traffic patterns and related site information, with our business partners and other reputable vendors, but such aggregated information will not contain any personally identifying information of any users of the Site. We may disclose or access your account information when we believe in good faith that the law requires it.

Removing Your Name From Our Mailing List

Your privacy is very important to us. We rely on the good will and generosity of our supporters and want to make every effort to ensure your experience with Memphis Habitat is positive. We want to keep you abreast of Memphis Habitat activities, but do not want to send unwanted communications. Please contact us at swicker@memphishabitat.com or 901.322.3504 if you wish to be removed from our mailing list. Email communications received from us also provide a mechanism to have your address removed from our contact list. You may limit your ability to receive some or all of the services generally offered to users of the Site by choosing to be removed from our mailing list. 

Access to Your Information

Upon request, we will take reasonable efforts to provide you with access to your information to review it for accuracy and make any modifications that you deem appropriate. You may contact us at swicker@memphishabitat.com or 901.322.3504 to request that we amend or delete your information. 

Transfer of Business Assets

As part of our business strategy, we might acquire, buy or merge with other businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that Habitat for Humanity of Greater Memphis, Inc. or substantially all of its assets are acquired, both personally identifiable and non-personally identifiable information will be one of the transferred assets.

Changes to This Privacy Policy

By using this website, you consent to the collection and use of your information by us in accordance with this privacy policy. If we update or modify this privacy policy, we will post the changes on this page so that you will always have the ability to know what information we collect, how we use the information and under what circumstances we deliver the information. Your continued use of this Site after any such changes constitutes your acceptance of the new terms.

Your Age

This Site is not directed to children.  By using the Site you certify that you are over 18 years of age.

Contacting Us

If you have comments or questions about our privacy policy, please contact us at swicker@memphishabitat.com or call us at 901.322.3504.

Our Mission

The Memphs ReStore is operated by and supports Habitat for Humanity of Greater Memphis. At Memphis Habitat, we build strength, stability and self-reliance through shelter. 

Keep in Touch

7130 Winchester Road
Memphis, TN 38125
901.RESTORE (737.8673)

Closed to shoppers until Jan. 13.  Donations resume Dec. 1.

CONTACT US | DIRECTIONS

Equal Housing Opportunity

The Memphis ReStore exists to support the work of Habitat for Humanity of Greater Memphis. Memphis Habitat, a nonprofit ecumenical Christian housing ministry, is dedicated to eliminating substandard housing from the city of Memphis and surrounding areas, while making decent housing for all people a matter of conscience and action. For information on Fair Housing and Equal Opportunity, click here or contact your local HUD office